4999 bdt Privacy Policy

Last Updated

This privacy policy applies to all users of the 4999 bdt platform. By using our website or services, you consent to the data collection and use practices described in this policy. If you have any questions about this policy, you can check our frequently asked questions page, or contact us directly.

1.1 Registration Information

When you create an account on 4999 bdt, we collect the following information:

• Full name (in Bengali or English format)
• Date of birth — for age verification (our platform is for users aged 21+ only)
• Mobile number and email address
• Password (stored in encrypted form, never as plain text)
• Payment method details — account identifier numbers required for bKash, Nagad, Rocket, or bank transfers

1.2 Automatically Collected Information During Use

When you use our site, some information is collected automatically:

• IP address and device type
• Browser and operating system version
• Time of site access, session duration, and pages visited
• Referral source (where you came from before reaching the site)
• Transaction logs — records of deposits, withdrawals, and game activity

1.3 Cookies and Similar Technologies

The 4999 bdt website uses cookies and similar tracking technologies. These help keep your browsing experience smooth, maintain login sessions, and monitor site performance. You can disable cookies through your browser settings, though some features may become limited as a result.

Collected information is used only for the following purposes:

1. Account management: To handle registration, login, password recovery, and account security.
2. Payment processing: To complete deposits and withdrawals and to keep transaction records.
3. Customer support: To resolve your issues via live chat or email.
4. Service improvement: To improve platform performance and user experience.
5. Fraud prevention: To detect suspicious activity and keep accounts secure.
6. Age verification: To ensure that only users aged 21 or above are using the service.
7. Promotional communication: To inform you of bonus offers and updates, if you have given your consent.

We generally do not share your information with anyone. However, it may be necessary in the following limited situations:

3.1 Service Partners

Relevant information is shared with payment gateways such as bKash, Nagad, and Rocket to complete payment processing. These partners may only use the information to carry out the specific transaction — not for any other purpose.

3.2 Legal Obligations

Information may need to be provided to authorities in accordance with applicable laws in Bangladesh or court orders. In such cases, only the information legally required is disclosed.

3.3 Business Transfers

If there is any change to the company's structure — such as a merger or acquisition — users will be notified in advance and data protection measures will be maintained.

4999 bdt has put in place multiple technical measures to keep your information secure:

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Password Hashing: Passwords are never stored directly — only an encrypted hash is kept.
• Access Control: Only authorised staff can access user information.
• Regular Security Audits: Audits are conducted regularly to identify system vulnerabilities.
• Two-Factor Verification (OTP): OTP is used as an additional security layer for logins and transactions.
• Firewall and Intrusion Detection: Security is enforced at the server level.

Information is retained for as long as your account remains active. After account closure, transaction records are kept for a set period as required by legal and financial reporting obligations. Once that period ends, data is securely deleted or anonymised.

You have the right to request account closure under our terms and conditions. In that case, the process of deleting all information except that which is legally required will begin.

As a user of the 4999 bdt platform, you have the following rights:

6.1 Right to Access Your Information

If you want to know what information we hold about you, contact our customer support. Once verification is complete, you will be provided with a detailed report.

6.2 Right to Correct Your Information

If any of your information is incorrect or out of date, you can correct it from your account settings or through the support team.

6.3 Right to Opt Out of Promotional Communications

You can stop receiving promotional emails or messages at any time. This can be managed from the notification settings in your account.

6.4 Right to Delete Your Account

You may request deletion of your account and associated data. All information except that covered by legal obligations will be deleted within the specified timeframe. If self-exclusion is active under our responsible gaming policy, additional verification may be required before the account deletion process can proceed.

Our platform contains content from game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and other studios. These studios may have their own privacy policies, and 4999 bdt is not responsible for information collected through their software. However, we ensure that these partnerships do not put users' personal information at risk.

4999 bdt strictly follows a 21+ policy. Information belonging to anyone under 21 is not knowingly collected. Age is verified at the time of registration, and in cases of doubt, identity verification may be requested. If we become aware of an account belonging to a minor, it will be closed immediately.

This privacy policy may be updated from time to time. If there are any significant changes, a notice will be sent to the registered email address and a notification will be shown at the top of the site. Continued use of the site after an update will be taken as agreement to the revised policy.

The latest version of this policy will always be available on this page. A history of changes can be provided through customer support upon request.

If you have any questions, requests, or complaints regarding this privacy policy, contact us directly. To learn more about us, visit the About Us page.